Privacy Policy
Last updated: January 2024
1. Introduction
SendMeGlobal ('we', 'us', or 'our') operates the SendMeGlobal website and mobile application. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our service.
2. Information We Collect
Account Information: When you create an account, we collect information such as your name, email address, phone number, and password.
Profile Information: This includes your profile photo, bio, and verification documents (ID, address confirmation).
Transaction Information: Details about your trips, deliveries, ratings, and payment information.
Usage Information: We collect information about how you interact with our platform, including pages visited, time spent, and actions taken.
Device Information: Information about your device, browser, IP address, and location data with your consent.
3. How We Use Your Information
Service Provision: To provide, maintain, and improve our services.
Communication: To send you service updates, customer support responses, and marketing communications.
Safety: To verify user identity, prevent fraud, and ensure platform safety.
Analytics: To understand user behavior and improve our platform.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Other users (profile information, ratings, reviews)
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Port your data to another service
7. Contact Us
If you have questions about this Privacy Policy, please contact us at: hello@sendmeglobal.com.ng